Free Next Day Delivery
Orders with a net value over £60 (Including VAT) will be shipped on a Next day Service Free of Charge. Free delivery covers the UK Mainland only. For orders under £60 the delivery rates for the UK mainland will automatically generate as the goods are ordered.

Delivery Surcharge Areas
Some areas of Scotland, N Ireland, the Isle of Man & the Isle of Wight will incur a delivery surcharge. Delivery is usually made via TNT, Night Freight or Royal Mail. We can ship goods to Jersey and Guernsey and would be happy to quote for this service. If an additional delivery charge applies we will always contact you prior to shipping your goods.

Delivery Schedule
We aim to dispatch all stock orders placed before 1.00pm on the same day. Our standard delivery service is made using a next day carrier.  If an item is out of stock and is going to take longer than 3-days to reach you we will email or call you to notify you of the anticipated delivery time. Our current percentage of deliveries made within 3-days is 96%. 

Receiving Goods
If you are unable to sign for the delivery because you are not going to be home please leave a note on your front door addressed to 'The Carrier of PoolChemicalsOnline', please specify in this note where you would like the goods left.  You must sign the note as the driver will take this as proof of delivery.  You can specify where to leave the goods in our 'Delivery Instruction Box' which you will find whilst completing your order.  Please note that we cannot accept responsibility for the goods if no POD is left or should they be stolen after they have been left on site.

More information can be found in our Terms and Conditions. 

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